Refund policy

We offer a 30-day money-back guarantee. If myroadmap is not right for you, request a full refund within 30 days of your order date and we will return what you paid for that billing period.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as Merchant of Record for all orders. Request one at paddle.net using the email address on your receipt, or contact our support team at support@myroadmap.aideas.io and we will raise it for you.

Renewals and cancellations

You can cancel a subscription at any time from workspace billing. Cancellation stops future renewals; you keep access until the end of the period you have already paid for. Downgrades take effect at the end of the current period for the same reason.

Additional details

Full terms for payments, chargebacks and disputes are set out in the Paddle refund policy.