Terms & conditions

These terms are a contract between you and myroadmap (the "Service"). By creating an account or continuing to use the Service you agree to them. If you are accepting on behalf of an organisation, you confirm you have authority to bind it.

The service

myroadmap is a hosted product roadmap platform for capturing ideas, defining strategy, prioritizing work, planning releases and communicating plans. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected.

Acceptable use

• No unlawful use, fraud, spam or abusive behaviour.
• No infringement of anyone else's intellectual property rights.
• No interference with the security or integrity of the Service, including malware, probing, scraping or circumventing plan limits.
• No reverse engineering, resale or redistribution of the Service.

You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity under your account.

Content and intellectual property

We retain ownership of the Service and all associated software, documentation and branding. You retain ownership of the content you upload. You grant us a limited licence to host and process that content solely to provide the Service. Where AI-assisted drafting is used, you are responsible for reviewing outputs before relying on them; generated content may be inaccurate or incomplete.

Payment and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Billing, taxes, renewals, cancellations and refunds are governed by the Paddle Buyer Terms. Paid plans are billed per seat and renew automatically until cancelled.

Service level and warranties

We work hard to keep the Service available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Liability

Our aggregate liability is capped at the fees you paid in the twelve months before the claim. We exclude indirect, consequential and special damages, including loss of profits, data or goodwill. Nothing here excludes liability for fraud, death or personal injury where the law does not allow it.

Suspension and termination

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated policy violations. On termination you may export your data for a reasonable period, after which it may be deleted.

General

These terms are governed by the laws of the jurisdiction in which myroadmap is established, and disputes are subject to the courts of that jurisdiction. You may not assign these terms without our consent; we may assign them in a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control.

Note for the site owner: update the legal entity details in src/lib/legal.ts before selling to customers.